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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Kakavand

Jonathan Kakavand

July 16, 2026

5  out of  5
rating by Jonathan Kakavand
"Thank you so much Riley, you were extremely helpful when I was comparing rates with other competitors while in the process of a move from out of state. You made it extremely seamless and I truly appreciate your help."
We responded:
"We appreciate your feedback, Jonathan! It's great to hear that Riley was able to assist you effectively during your move and rate comparisons. If you have any further insurance needs or questions, feel free to reach out. - Monte Folsom State Farm Team"
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Roland Parkhurst

July 14, 2026

5  out of  5
rating by Roland Parkhurst
"Aurora was very helpful and friendly in helping us to change our insurance on everything for a better value for our money."
We responded:
"Thank you for your feedback, Roland! We're delighted to hear that Aurora was able to assist you in finding better value for your insurance needs. If you have any more questions or need further assistance, feel free to reach out. - Monte Folsom State Farm Team"
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Jacoby Greens

July 7, 2026

5  out of  5
rating by Jacoby Greens
"Super awesome and got me taken care of right away definitely recommend"
We responded:
"Thank you, Jacoby, for your awesome feedback! We're glad we could assist you promptly. Your recommendation means a lot to us. - Monte Folsom State Farm Team"
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Susan Mock

July 7, 2026

5  out of  5
rating by Susan Mock
"Aurora was super helpful, friendly and professional. I highly recommend her services and very pleased I decided to stay with State Farm. Been a customer over 25 years. Thank you, Aurora !"
We responded:
"Thank you, Susan, for your kind words about Aurora. We're grateful for your loyalty over the past 25 years and are glad to hear that Aurora provided you with helpful and professional service. Your recommendation means a lot to us. - Monte Folsom State Farm Team"
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Matt Pifher

July 7, 2026

5  out of  5
rating by Matt Pifher
"Very helpful and took care of my request right away. Thanks again!!!"
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that we could assist you promptly with your request. Your support means a lot to us. - Monte Folsom State Farm Team"
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Jeff Milioux

June 23, 2026

5  out of  5
rating by Jeff Milioux
"Great guy very helpful 10/10 dude deserves a reward the way he helped me never met a guy like him"
We responded:
"Thank you, Jeff, for your generous feedback! We're glad to hear that you found our service helpful and that your experience was positive. Your support means a lot to us. - Monte Folsom State Farm Team"
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J. Dillan Egbert

June 19, 2026

5  out of  5
rating by J. Dillan Egbert
"Riley is the man! Helpful and friendly. Thanks for all the help."
We responded:
"Thank you, J. Dillan Egbert, for your feedback! We're glad to hear that Riley was helpful and friendly. Your support means a lot to us. - Monte Folsom State Farm Team"
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William Hues

June 15, 2026

5  out of  5
rating by William Hues
"Aurora Woods was very helpful"
We responded:
"Thank you, William, for your feedback. We're glad to hear that Aurora Woods was able to assist you effectively. Your support means a lot to us. - Monte Folsom State Farm Team"
Profile photo of John Maryon

John Maryon

June 11, 2026

1  out of  5
rating by John Maryon
"If you have added any personal property to your insurance with this office I highly recommend you make sure it actually made it on your policy.

They will tell you it has been added and when you look to see what has actually been added it won't be listed.

I would hate to see how they would handle an actual high value claim.

There's a high level of incompetence at this office."
We responded:
"Thank you for sharing your experience, John. I'm sorry to hear about the issues you've encountered with your policy updates. Your feedback is important, and this is not up to our standard and we truly apologize. We are definitely not perfect, and we love the opportunity to improve. I do want to add that although we fell short of taking care of you, we pride ourselves in making sure everyone receives their best from us. Unfortunately, we had an agent in our office that did not share that same care and concern that we want to maintain. The employee you have dealt with is no longer associated with our office and I hope we can receive a second chance some day to make it up to you and show you the exceptional service we pride ourselves on. - Monte Folsom State Farm Team"
Profile photo of Ella Brown

Ella Brown

May 22, 2026

5  out of  5
rating by Ella Brown
"Riley was able to save me a significant amount of money on my monthly car payments, better coverage on top of a new life policy! 10/10 will recommend every time!"
We responded:
"Thank you, Ella, for sharing your experience! We're glad Riley could help you save money while enhancing your coverage. Your recommendation means a lot to us. - Monte Folsom State Farm Team"
Profile photo of Michelle Barnes

Michelle Barnes

May 15, 2026

5  out of  5
rating by Michelle Barnes
"Wonderful experience getting much cheaper insurance!! I had my last insurance company for 5 years and they charged me nearly double! You must give this agent a call to check out what they have!!"
We responded:
"Thank you, Michelle, for sharing your experience! We're glad to hear that you found a more affordable option with us. Your recommendation means a lot. - Monte Folsom State Farm Team"
Profile photo of Brianna Rund Gange

Brianna Rund Gange

May 14, 2026

5  out of  5
rating by Brianna Rund Gange
"Saved $200 switching to State Farm! Riley the Insurance agent made the process so easy, he is very personable, He was helpful with explaining my questions I had, and kept the conversation enjoyable throughout the process. I would highly recommend if you are looking for a quote to ask for Riley when switching or setting up insurance. Thank you for your help today setting up auto and life insurance!"
We responded:
"Thank you, Brianna, for sharing your experience and for the recommendation! We're glad to hear that Riley made the process easy and enjoyable while helping you save $200. If you have any more questions or need further assistance, feel free to reach out. - Monte Folsom State Farm Team"
Profile photo of Aspyn Gempler

Aspyn Gempler

May 12, 2026

5  out of  5
rating by Aspyn Gempler
"Aurora was a pleasure to work with! She was so knowledgeable and helpful!"
We responded:
"Thank you, Aspyn, for your feedback! We're glad to hear that Aurora's knowledge and helpfulness made your experience a positive one. - Monte Folsom State Farm Team"
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heidi higginson

April 20, 2026

5  out of  5
rating by heidi higginson
"StateFarm has been really great to work with. Aurora especially is always very helpful with whatever I need"
We responded:
"Thank you, Heidi, for your kind words. We're glad to hear that Aurora has been helpful with your needs. Your feedback means a lot to us. - Monte Folsom State Farm Team"
Profile photo of Mary Bossart

Mary Bossart

April 20, 2026

5  out of  5
rating by Mary Bossart
"I needed some boat coverage for a unique situation. Aurora was absolutely wonderful! She was professional, knowledgeable, efficient, and organized. Thank you Aurora for all of your time and trouble to get the insurance I needed to be on the lake!"
We responded:
"Thank you for sharing your experience with Aurora! She is amazing and so glad that we were able to get you taken care of! Enjoy the boat and the water this summer!
-Monte Folsom State Farm Team"
Profile photo of Bella Castro

Bella Castro

April 17, 2026

5  out of  5
rating by Bella Castro
"Riley cummings was super helpful"
We responded:
"Thank you, Bella, for your feedback! We're glad to hear that Riley was able to assist you effectively. Your support means a lot to us. - Monte Folsom State Farm Team"
Profile photo of Darrell Bowen

Darrell Bowen

April 15, 2026

5  out of  5
rating by Darrell Bowen
"I called our local insurance agent Riley J Cummings at state farm here in Star and he was very helpful and polite. He was able to give my wife and I a very fair quote on car and renters insurance today. Our previous insurance company was not helpful and was very difficult to get ahold of and took days to contact us back. So we went local and have great confidence that our new insurance agent Riley J Cummings will take great care of us. Thank you Riley for your great customer service."
We responded:
"Thank you, Darrell, for sharing your experience with Riley J Cummings. It's great to hear that he provided helpful and polite service, offering you a fair quote on car and renters insurance. We're glad you chose to go local and have confidence in Riley's customer service. - Monte Folsom State Farm Team"
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jack yates

April 1, 2026

5  out of  5
rating by jack yates
"Riley is the man"
We responded:
"Thanks, Jack, for your feedback! We're glad to hear that Riley made a positive impact. We appreciate your support. - Monte Folsom State Farm Team"
Profile photo of Kameron Conner

Kameron Conner

February 24, 2026

5  out of  5
rating by Kameron Conner
"Quick and easy"
We responded:
"Thank you, Kameron, for highlighting the quick and easy process you experienced with us. We strive to make things as straightforward as possible for our clients. - Monte Folsom State Farm Team"
Profile photo of Cindy Gramse

Cindy Gramse

February 5, 2026

5  out of  5
rating by Cindy Gramse
"We have had excellent customer service from Monte Folsom and Riley. Thank you!"
We responded:
"Thank you, Cindy, for your kind words about our customer service. We're glad to hear that Monte and Riley have been able to assist you effectively. Your feedback means a lot to us. - Monte Folsom State Farm Team"
Profile photo of Kathy Hensen

Kathy Hensen

February 3, 2026

5  out of  5
rating by Kathy Hensen
"Was very helpful thank u Riley"
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that Riley was able to assist you effectively. Your support means a lot to us. - Monte Folsom State Farm Team"
Profile photo of Mark Miller

Mark Miller

January 16, 2026

5  out of  5
rating by Mark Miller
"My insurance agent Monte Folsom and his staff did an amazing and quick response to my credit union for proof of home owners insurance. Great staff to work with.
Thank You !! Mark Miller"
We responded:
"Thank you, Mark, for sharing your experience with us! We're glad to hear that Monte and the team were able to assist you promptly with your homeowners insurance proof. We appreciate your support and look forward to working with you again. - Monte Folsom State Farm Team"
Profile photo of Jill

Jill

January 15, 2026

5  out of  5
rating by Jill
"Great staff!"
We responded:
"Thank you, Jill, for recognizing our staff! We're glad to hear you had a positive experience with our team. - Monte Folsom State Farm Team"
Profile photo of Oleg Pavlovski

Oleg Pavlovski

December 29, 2025

5  out of  5
rating by Oleg Pavlovski
"This agent helped me a lot and waited as long as I needed, I am grateful."
We responded:
"Thank you, Oleg, for sharing your experience. We're glad to hear that our team could assist you and provide the patience you needed. Your feedback is greatly appreciated. - Monte Folsom State Farm Team"
Profile photo of Garry H

Garry H

November 20, 2025

5  out of  5
rating by Garry H
"I had the pleasure of working with Aurora in setting up both my auto and home insurance. The experience was great. She was very patient, very knowledgeable, and took her time explaining each option to me clearly and honestly. Aurora was attentive, thorough, and made sure I fully understood my coverage without ever feeling rushed or pressured."
We responded:
"Thank you, Garry, for your kind words about your experience with Aurora. We're glad to hear that she was able to assist you with your insurance needs in such a thorough and patient manner. We appreciate your feedback and look forward to continuing to serve you. - Monte Folsom State Farm Team"